Violence in the Transit Workplace-Prevention, Reponses and Recovery

The goal of this course is to provide participants with knowledge and skills to prevent, respond to and recover from workplace violence. Prevention methods covered include implementing system and personal security measures, recognizing and reporting the warning signs of potentially violent behavior and using effective interpersonal skills for dealing with different, difficult and dangerous people. Response strategies focus on self-preservation and the importance of accurate reporting. The recovery module addresses the stress associated workplace violence and what employees can do to address the impact of it on themselves and co-workers.

  • Prerequisite: None
  • Duration: 4 hours
  • Training Resources: Not Listed

Provider

National Transit Institute

Transit Type

All

Target Audience

Transit employees, supervisors and labor representatives.

Learning Objectives

Not Listed

Assessment of Learner Performance

Not Listed

Delivery Method

Instructor-led Training

Point of Contact

Coleen Meyer

Phone

848-932-6580

Restrictions for Use

Not Listed

Fee

Free

Other notes

Minimum class size of 20 is required; Multiple sessions can be conducted over up to 3 consecutive days depending on number of employees to be trained; Requesting organization is responsible for providing A/V equipment

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